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Payment links

A guide to using payment links on Contra.

Written by Maggie Shanahan

What Is a payment link?

A payment link is a shareable checkout link that lets clients complete a payment without creating a project or a one off invoice. Payment links are designed for fast, flexible payments and can be shared anywhere on the internet. With each payment link an invoice is generated upon payment.
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Creating a payment link

When creating a payment, you will need to:

  • Give your payment link a title

  • Outline a brief description of what the payment link is for

  • Set your price (one time of subscription based)

  • Add pricing tiers (optional)

Types of payment links

One-time payment links

Collect a single payment from one or multiple clients.
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Subscription payment links

Collect payments automatically on a recurring basis. You can view and manage your payment link subscriptions from the payment link summary page found here.

Failed subscription payments

Subscription payments can fail. If a payment fails, we will notify both the payment link owner and the client. Client’s will be prompted to update their payment method and trying payment again. If a subscription remains without a retried payment for 30 days, we will automatically cancel the subscription.
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Editing payment links

At any time while a payment link is active, you can edit it. Updates are applied in real time, so clients will always see the most up-to-date information.
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Deactivating payment links

You can deactivate a payment link at any time. When someone who previously had access to the link visits it, they’ll see a deactivated payment link screen.

After a payment link is paid

Once a payment link is paid, the funds are deposited directly into the Independent’s wallet. If the payment was made via ACH or SEPA, the funds must settle before they’re released. Once a payment link is paid, you will be notified via email and in app notification. Funds will go directly to your Contra wallet. You may see funds in a pending state, which means your client paid via ACH or SEPA and those funds are waiting to settle with the bank.
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Fees

Fees can be covered by the Independent or the client.

Payment link size

Non- Pro

Pro

$1-$199

$2

$1

$200-$499

$5

$2.5

$500-$999

$10

$5

> $1000

$29

$15

Processing fees are also applied.

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