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Understanding 2FA on Contra

A guide to two-factor authentication on your Contra account.

Isabel avatar
Written by Isabel
Updated this week

What is 2FA?

Two-Factor Authentication (2FA) is a security method that requires two forms of verification to access an account or complete actions.

This code refreshes every 30 seconds. That means even if someone gains access to your account, they won’t be able to take sensitive actions without access to your phone.

2FA on Contra

To help keep your account and payouts secure, setting up 2FA is required before you can make a payout on Contra.

Once 2FA is enabled, you’ll be prompted to enter a verification code whenever you make a payout or change the email address on your account.

You can also manage your 2FA settings at any time by visiting your Security settings.

2FA flow

2FA setup is a 3 step process:

  1. Click “Enable Two-Factor Authentication” here.

  2. Scan the QR code or enter manually if scanning does not work

  3. Setup your authenticator app on your device. Here are some options:

    • Built-in: iOS Passwords, Google Password Manager

    • Apps: Google Authenticator, Microsoft Authenticator, Authy

    • Password managers: 1Password, Bitwarden, LastPass, Dashlane

Common 2FA setup issues

Issue

Resolution

Can't scan QR code

Click "Can't scan? Enter manually" link below the QR code for a text-based setup key

Code not working

Ensure phone time is synced automatically (Settings → Date & Time → Set Automatically). Codes are time-sensitive

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