How to detect and report potential scams
Scams come in all shapes and sizes. When discussing a project with a potential client, don’t share personal payment information or agree to unusual requests (such as accepting funds to pay other freelancers).
Here are a few more red flags that may indicate suspicious or unsafe client behavior:
Requests for unpaid work: If a client asks you to complete work without a signed proposal or payment agreement, that is a red flag and against our Code of Conduct.
Application or start-up fees: Legitimate clients will never ask you to pay to apply or begin working.
Pushing to move off-platform: Clients insisting on taking the conversation off Contra before a proposal is signed may be attempting to bypass our safety checks.
Suspicious links or downloads: Be cautious if a client asks you to download software or click unfamiliar links, especially early in the conversation.
Beware of Telegram and WhatsApp recruitment scams
Scammers may impersonate Contra recruiters or team members and attempt to contact you through messaging apps such as Telegram or WhatsApp. These messages often promise high-paying opportunities, urgent hiring, or guaranteed work in an attempt to gain your trust.
If someone claims to be recruiting on behalf of Contra through Telegram, WhatsApp, or other unofficial messaging channels, they are not affiliated with Contra.
To stay safe:
Only trust communications that come through official channels. Contra will only communicate via a contra.com email domain or directly through the Contra platform. We will never reach out via Telegram, WhatsApp, or similar messaging apps.
Be cautious of unsolicited messages offering jobs or requesting personal information.
Never share sensitive information, such as passwords, verification codes, banking details, or government-issued identification documents.
Avoid sending money or paying fees to access opportunities, complete training, or receive payment.
How to report potential scams
Report any suspicious conversations to our support team immediately so we can take action.
Report any user claiming to be affiliated with Contra within Telegram/Whatsapp, and notify our team of the message you received.
If you're ever unsure, email our support team at hello@contra.com for more information.